Return to site

Domestic and office removal firm in London

When setting up a business, people tend to worry about fund and customers. Then, the business has to face the competition with big corporations and other small and medium businesses. In order to success, the business has to know their competitors and market, so that they can set business plan and strategic plan. Furthermore, the help of external factors are also important, such as IT, legislation and social trend. In this report, the potential opportunity, the impact of information technology and discuss the e-business option.

Introduction

The Alexanders Removal Services is a domestic and office removal firm in London, whose destination is within the United Kingdom and European countries. It is also store items during relocation time or as customers required. Alexanders Removal Services is a small business, even though they have premises and removal trucks.

The business' opportunities

Business' opportunity is the chance for the business to attract more customers, expand their company and the brand. If the Alexanders Removal Services want to compete with others businesses, they needed to identify the opportunity to use it.

The business is operating within the UK and European countries, so they can expand the destinations as an opportunity. The market within United Kingdom is huge; however, there are many other relocation services. In order to compete with other businesses, the firms needed to expand and cover more places than just Europe.

They can expand to Asia first, because many British people starting to work there. Therefore, the number of customers, who wanted to move to Asia, is increasing. When the service to Asia has grown strong enough, they can expand to America and Africa. The services to America and Africa might be a little more expensive than services within UK and Europe, because people are less likely to move to Africa.

Furthermore, the firm can offer more choices of services to customers. Look around on their website; Alexanders Removal Services does not offer packages, such as distance with numbers of men do the packing and carrying. The package offers will save time for customers as they do not have to choose charge on distance, number of carriers and weight of their packing.

Involve mobile phone in ordering process is the new business opportunity. Mobile phone is the communication tool that everyone have at least one, therefore, setting a mobile service order is necessary. If the customer does not have access to the Internet, he or she can make an order through mobile phone instantly. Advertising the business on other websites is a good opportunity. According to Allen (2005), Internet media is the most effective way to advertise the business. Take the business information, such as offers and services, and then market it in an attractive way.

Qualifications

To establish the business, qualifications such as tax number and business license are needed; because without tax number and business license, the business is illegal. Therefore, those qualifications allow them to do business. The next step is to raise fund. Business needs fund to start, they can loan from the bank, family and friends investment or through partnership. Fund then will be used to hire employees, premises, equipment and vans. Other part of fund is used for advertisement and website set up.

Then, they have to find human resource by recruiting people, hire premises and vans. These are basic set up for a business. They also have to set out their policies of employee, customers, refund and exchange, sick pay, holiday pay and others.

The Important of Information Technology

The information technology can advantage the business more than other business. For example, communicate with customers. The website content is how the business communicates with their customers. The clients like to know about the business, its history, existing customers' experience and more.

Alexanders Removal Services can add electronic order on the website. Because when customers found their ideal choice, then they do not have to contact the services, they can just make an order online. So, the business received the order, process the paper work and contact the customers to discuss about the destination and discount. Moreover, the business also saves money on labour, as they need less staff to take orders than before.

Alexanders Removal Services can send out advertised email to attract new customers. Due to the growth of the Internet, email has become the most popular way to communicate and also save time for both recipients and senders. Hence, email is the best way to communicate between customers and business. Sending advertise email is less expensive than sending leaflet to households.

Creating Website Nowadays, most of the businesses use IT to communicate with customers, introduce themselves and expand the business images. Alexanders Removal Services is one of them. Using information technology gives the business advantages over other businesses.

Along with the electronic order, the business has to consider IT privacy. Nowadays, IT privacy has become very important to consumers, and any act that against that will be consider breaking the law. Hence, private software on the website is needed to assure customers that their information will not be given to the third party.

Alexanders Removal Services can put some photographs of them and their properties, for examples, storages, vans and staffs. Customers like to see what the business has and how they operate. Photographs of the satisfied customers can also be useful to attract new clients, because they feel safe and trust the business.

 

Site: lawaspect.com

Alexanders Removal Services can put some photographs of them and their properties, for examples, storages, vans and staffs. Customers like to see what the business has and how they operate. Photographs of the satisfied customers can also be useful to attract new clients, because they feel safe and trust the business.